Privacy Notice

Information collected

When you contact us, register for an event, ask about a program, volunteer, or request enrollment assistance, we may receive information you choose to provide, such as your name, contact details, preferred language, appointment request, and message.

Our website also uses basic technical and analytics information, such as pages visited, device and browser details, and approximate visit activity. Authorized team workspaces may hold separate program and staff records.

How information is used

We use information to answer inquiries, coordinate community programs and appointments, communicate about events, process requests, support authorized administrative work, and understand how visitors use this website. Newsletter messages are separate from service-related replies.

Sensitive health information

Please do not send diagnoses, insurance identification numbers, medical records, or other sensitive health details through the general contact form. A member of our team can explain an appropriate next step when additional information is needed.

Some healthcare or enrollment activities involve separate programs or partner organizations with their own privacy notices and legal responsibilities. This website notice does not replace those notices.

Service providers and partners

Information may be handled by website hosting, email, scheduling, analytics, and other providers supporting our operations, and shared with relevant program partners when needed for a service you request or when legally required. Partner websites and services may apply their own policies.

Cookies and analytics

The website uses limited operational analytics and offers a separate choice for optional Google Analytics. Google Analytics is loaded only after you select Accept analytics and can be disabled later using Analytics preferences in the footer. Browser settings can also restrict cookies. Other essential services may use necessary technical storage.

Retention and choices

Information may be kept for operational, program-reporting, accounting, and legal purposes for periods appropriate to its use. You may contact us to ask about accessing, correcting, or deleting information associated with you; some records may need to be retained. We may need to verify a request before taking action.

Contact and requests

For questions or requests about privacy, email info@promotoraslv.org. We serve Las Vegas and Southern Nevada.